Collaborative Support for Informal Information in Collective Memory Systems

نویسندگان

  • Mark S. Ackerman
  • David W. McDonald
چکیده

Knowledge resources exist everywhere within organizations and communities. There is great hope that in addition to formalized and standardized resources that these collectivities regularly use (e.g., databases, standard operating procedures, and software processes), other knowledge resources can similarly be tapped. However, the expertise of an organization or the everyday communication flows among people may be harder to describe and systematize. Yet, such resources are critical to include within a collective memory framework. 1

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عنوان ژورنال:
  • Information Systems Frontiers

دوره 2  شماره 

صفحات  -

تاریخ انتشار 2000